Last updated: May 8, 2018
Thank you for visiting and shopping at www.thefireandfeast.com. Following are the terms and conditions that constitute our Shipping Policy.
Domestic Shipping Policy
Shipment processing time
All stock orders are generally processed within 5 business days. Orders are not shipped on weekends or holidays. Custom order lead times vary with the scope and quantity of the product.
If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.
Shipping rates & delivery estimates
Shipping charges for your order will be calculated and displayed at checkout.
|
Shipment method |
Estimated delivery time once shipped |
Shipment cost |
|
FedEx Standard Ground |
3-5 business days |
Free* |
|
FedEx Two Days |
2 business days |
Quoted per order |
|
FedEx Overnight |
1-2 business days |
Quoted per order |
*Free delivery is only available for orders with delivery addresses within the continental United States. Delivery to additional domestic locations is quoted per order.
Delivery delays can occasionally occur.
Fire and Feast Products, LLC is unable to ship to P.O. Boxes
Shipment to APO/FPO/DPO addresses is expedited via the USPS with shipping costs calculated on a per order basis
Shipment confirmation & Order tracking
You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.
Customs, Duties and Taxes
www.thefireandfeast.com is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
Damages
Contact Fire and Feast Products, LLC via email at support@thefireandfeast.com regarding any products damaged or lost during shipping. Damaged items fall under our Return and Refund Policy.
Please save all packaging materials and damaged goods before returning.
International Shipping Policy
We currently do not ship outside the U.S.
Returns Policy
Our Return & Refund Policy provides detailed information about options and procedures for returning your order.